Structuring a website is no easy task. From deciding what items to include on your main menu, to balancing advertisements with helpful content, to determining whether popups are really worth it, there are countless small decisions that can make or break the user’s experience. As I work on ... READ the POST
9 Things To Consider When Investing In A STR
Are you considering investing in a short term rental (STR for short)? Our formerly small, fringe business—which started a few decades ago with classified ads and word-of-mouth referrals—has met mainstream investing in a big way. Thanks to unicorn startups like Airbnb (now a household name), ... READ the POST
The 10 Touch Points of Modern Hospitality
When does hospitality begin? It is not at the moment your guests arrive. It is not at the time of booking, either. Instead, it begins at the moment you decide to create a short-term rental business. Hospitality is, after all, a state of mind. You must learn from the very beginning to become a ... READ the POST
5 Things You Need To Know Before Listing Your Home On Airbnb
Short-term rental “athletes” know that owning and operating a rental is a marathon, not a sprint. Along the way, many roadblocks will pop up (understatement of the year!)…and successful, agile rentalists find ways to change course. As a whole house owner back in 2015, I was extremely hesitant to ... READ the POST
COVID-19 Cleaning
The Ultimate Covid-19 Cleaning Resource It is still hard for me to believe that just a few short months ago, I was set to have the most profitable summer on record at my Kauai vacation rental. Now? Well... It’s a familiar story for almost everyone in the short-term rental industry, all ... READ the POST
How to Get Organized
I’m a numbers person. I worked in commercial real estate for 20 years before starting my vacation rental business, and my days were full of them. Luckily, because of this experience, I had a solid understanding of how I wanted to run and account for my finances from the start. Even then, I faced ... READ the POST