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Hospitality Survey Results

The Hospitality Quiz Results are Here!

We asked—you answered. A huge thank you to the almost 700 folks—691 to be exact!—who completed The Distinguished Guest’s Hospitality Survey. Our survey was the first of its kind in the vacation rental and home-sharing industry, with a goal of gathering data about the fine art of hospitality.

Have you ever wondered how many of your fellow hosts and managers are leaving welcome gifts for guests? Or what color sheets your peers are choosing? Or what cleaning supplies you should be stocking?

We think the below answers to these questions will surprise you!

Psssst: While we’ve got you thinking about hospitality, we’d love to share our newly created Guide to Hospitality. This user-friendly guide covers everything from prepping your place to accessibility with time-tested tips and tricks from those with decades of industry experience.

Now onto the quiz results!

The Respondents

72% whole house vacation rental owners

13% property managers

9% home-sharing/Airbnb hosts

69% have been in the business for 5 years or less

31% are veterans with 6-10+ years of experience

When people ask if vacation rentals can ever really compete with hotels, we can just show them this survey as evidence of our answer: YES. We learned that vacation rentalists and Airbnb hosts frequently go above and beyond to create top-notch guest experiences.

For example, 57% of respondents say they provide a welcome basket or gift for their guests. Who knew?! And long-gone are the days of “bring your own sheets”—98.7% of respondents provide sheets for their guests (and 75% follow TDG’s advice to choose the hospitality standard white sheets).

Another piece of evidence for our ability to take on hotels: 82% of respondents have a 5-star rating on listing sites like Airbnb and HomeAway. How many hotels can claim that same flawless record?!

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Client Love

Alanna has been my go-to person as I've navigated the learning curves of running my vacation rental businesses.  She helped...

Cathy Scott

Vacation Rental & Boutique Hotel Supplies
5
2016-05-03T18:24:44-07:00

Cathy Scott

Alanna has been my go-to person as I've navigated the learning curves of running my vacation rental businesses.  She helped me re-brand my properties, market them effectively, and connect with other valuable industry resources.
Alanna at The Distinguished Guest has been an invaluable resource while setting up my first vacation rental.  I recently bought...

Robert Howell

Vacation Rental & Boutique Hotel Supplies
5
2020-11-01T08:47:41-08:00

Robert Howell

Alanna at The Distinguished Guest has been an invaluable resource while setting up my first vacation rental.  I recently bought a house in Hilton Head Island and knew nothing about what it takes to be a successful vacation rental.  Alanna has always been willing to lend a helping hand and responds quickly to all of my many questions!  If you're looking to set up a new vacation rental or refresh an existing rental, I would highly recommend contacting Alanna to help out.  She provides a 5 star experience!
Regardless if you are new to the industry or have more than a decade of being a vacation rental host,...

Celine Girard

Vacation Rental & Boutique Hotel Supplies
5
2021-08-30T08:38:31-07:00

Celine Girard

Regardless if you are new to the industry or have more than a decade of being a vacation rental host, this course is for you! The course covers a lot of information, delivered in easy to follow modules with a clear, logical and effective structure. Equipped with downloadable workbooks, checklists and resources; I am now confident and ready to be the best host possible for my guests.
Alanna Schroeder’s common sense approach, level headed ideas, and years of practical experience all come together in her excellent course on STR...

David Boe

Vacation Rental & Boutique Hotel Supplies
5
2021-09-03T08:09:53-07:00

David Boe

Alanna Schroeder’s common sense approach, level headed ideas, and years of practical experience all come together in her excellent course on STR hosting. Every page yields valuable insights, which are thoughtfully presented with clarity and purpose. A terrific resource.
Alanna's online, self-directed short term vacation rental course is THE one you want to take if you are serious about...

CL Reed

Vacation Rental & Boutique Hotel Supplies
5
2021-09-07T09:59:48-07:00

CL Reed

Alanna's online, self-directed short term vacation rental course is THE one you want to take if you are serious about getting into the short term vacation rental game!  This course will take you step-by-step from the initial thought of why you should get involved in short term vacation renting to every possible aspect of operating, maintaining and protecting your investment.  Additionally, you will learn some of Hospitality's Best Business Practices along the way. I highly recommend this course for Beginners and Intermediates to learn much information in one succinct setting.  If you have been operating short term vacation rentals for some time and consider yourself to be at the Expert level, you should take this as a refresher/stay relevant course, as there are many gold nuggets to support you in enhancing your method of operation.
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