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TDG’s Communication Guide

(1 customer review)

$49.99

Category:

Description

Five-star hospitality can’t exist without great communication.

But for many, vacation rentals and Airbnb properties are a side hustle.  And it takes time and energy to bring your A – game to every interaction!

That’s why we (a hospitality expert, Alanna, and a vacation rental copywriter, Jessica) have put together this simple, intuitive package of guest communication templates that deal with various hospitality scenarios.

From welcome emails you can send to every guest, to responses to user – specific situations like: “Can I bring my dog?,” our hope is that this guide will give you the clarity to respond quickly, thoughtfully and without hesitation.

We also offer hard – earned tips and tricks for handling potential conflict with ease.

Feel free to take these templates and use them word – for – word, or tweak them as needed.  They’re all yours!

  • 27 page guide with actionable tips and tricks to 5 – star hospitality
  • 10 email templates that owners, hosts and managers can implement with ease
  • 9 bonus user specific communication templates
  • Word document included for easy cut and paste
  • Save email templates as autoresponders on Airbnb, HomeAway and VRBO or use with your PMS

1 review for TDG’s Communication Guide

  1. Lauren Mack

    This Communication Guide has made things so much easier for me from the beginning of a reservation to the end! Being able to use the templates and adjust things to fit our two different vacation rentals has saved me a tremendous amount of time and made the back and forth communication between our guests easier and much more simple. Very useful tool and guide- why struggle when you can simply follow some great suggestions that have proven to work?! Great Communication is a must with Vacation Rental Owners and this guide has the perfect solutions to so many of the situations that arise in renting out your home.

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Client Love

Alanna's online, self-directed short term vacation rental course is THE one you want to take if you are serious about...

CL Reed

Vacation Rental & Boutique Hotel Supplies
5
2021-09-07T09:59:48-07:00

CL Reed

Alanna's online, self-directed short term vacation rental course is THE one you want to take if you are serious about getting into the short term vacation rental game!  This course will take you step-by-step from the initial thought of why you should get involved in short term vacation renting to every possible aspect of operating, maintaining and protecting your investment.  Additionally, you will learn some of Hospitality's Best Business Practices along the way. I highly recommend this course for Beginners and Intermediates to learn much information in one succinct setting.  If you have been operating short term vacation rentals for some time and consider yourself to be at the Expert level, you should take this as a refresher/stay relevant course, as there are many gold nuggets to support you in enhancing your method of operation.
In my experiences as a short term rental host, podcaster and founder of Host2Host, I have found Alanna Schroeder of...

Debi Hertert

Vacation Rental & Boutique Hotel Supplies
2021-09-22T09:27:40-07:00

Debi Hertert

In my experiences as a short term rental host, podcaster and founder of Host2Host, I have found Alanna Schroeder of The Distinguished Guest to be professional, ethical and informative.  She possesses great business savvy, offering views that express her knowledge and her caring.  I have seen Alanna go out of her way to help another host/owner achieve success.  In an industry that is continually growing, Alanna has developed an understanding of how our industry works and who works within it.  I trust her judgement and advice and have learned more from her than from almost anyone else in this field.   Alanna’s contributions and work with Host2Host have been invaluable. Her new course TDGs Blueprint for Beginning Rentalists includes comprehensive and vital information for the short term rental host.  Although it is designed for the beginning host, the course includes so much information it is also great for established hosts.  It’s comprehensive from the purchase of property, through the setup of rental space and navigating Online Travel Agency listings.  The TDG course modules will save headaches and missteps, increasing satisfaction as well as income!
If you own a short term vacation rental or are considering purchasing a vacation rental Alanna’s course, Blueprint For Beginning...

Melissa MacNail

Vacation Rental & Boutique Hotel Supplies
5
2021-11-01T12:23:59-07:00

Melissa MacNail

If you own a short term vacation rental or are considering purchasing a vacation rental Alanna’s course, Blueprint For Beginning Rentalists, is an absolute must. Alanna has gone above and beyond to lend her expertise in the hospitality business with several years of personal experience. This course is extremely thorough; complete with checklists and extensive resources, walking you through the process of finding a qualified realtor, to the ins and outs of running your business, marketing, and so much more. You will not find another course out there to match the quality of what this course has to offer. Coming in as a newbie myself I feel well equipped with the proper tools and know-how to run my business successfully and how to continue to grow in the future. In addition to the course material, Alanna holds weekly office hours via zoom where you can ask any questions you may have as well as connect with fellow owners gaining even more insight and knowledge to this ever growing and evolving industry. From personal help and feedback on website design, channel management, interior design, insurance and so much more. These are just a few of the many ways Alanna has helped me personally and I look forward to staying connected over the coming years through her office hours and private Facebook group as questions and scenarios arise. If you desire to create a profitable vacation rental investing in the Blueprint For Beginning Rentalists course will set you and your business up for success!
Alanna has been my go-to person as I've navigated the learning curves of running my vacation rental businesses.  She helped...

Cathy Scott

Vacation Rental & Boutique Hotel Supplies
5
2016-05-03T18:24:44-07:00

Cathy Scott

Alanna has been my go-to person as I've navigated the learning curves of running my vacation rental businesses.  She helped me re-brand my properties, market them effectively, and connect with other valuable industry resources.
Alanna at The Distinguished Guest has been an invaluable resource while setting up my first vacation rental.  I recently bought...

Robert Howell

Vacation Rental & Boutique Hotel Supplies
5
2020-11-01T08:47:41-08:00

Robert Howell

Alanna at The Distinguished Guest has been an invaluable resource while setting up my first vacation rental.  I recently bought a house in Hilton Head Island and knew nothing about what it takes to be a successful vacation rental.  Alanna has always been willing to lend a helping hand and responds quickly to all of my many questions!  If you're looking to set up a new vacation rental or refresh an existing rental, I would highly recommend contacting Alanna to help out.  She provides a 5 star experience!
5
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Vacation Rental & Boutique Hotel Supplies