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Return

RETURNS
The Distinguished Guest will gladly accept returns of unused and undamaged merchandise for a full refund within 30 days. Shipping charges are non-refundable with the exception of damaged or defective merchandise.

RETURN AN ITEM
1. Contact us at orders@thedistinguishedguest.com
2. Repack the item securely along with the packing slip
3. Return the item via an insured carrier (FedEx, UPS or USPS). All returns must be prepaid, we do not accept COD.

SHIPPING
We are committed to shipping most US orders to arrive within 7-10 business days. Items shipped to Hawaii and Alaska are delivered via USPS. Some oversized or heavy items cannot ship outside the continental US. Please contact us at ​info@thedistinguishedguest.com​​ for additional information. International shipping will be considered, please contact us at info@thedistinguishedguest.com for additional charges and questions regarding international shipping.

Client Love

Alanna has been my go-to person as I've navigated the learning curves of running my vacation rental businesses.  She helped...

Cathy Scott

Vacation Rental & Boutique Hotel Supplies
5
2016-05-03T18:24:44-07:00

Cathy Scott

Alanna has been my go-to person as I've navigated the learning curves of running my vacation rental businesses.  She helped me re-brand my properties, market them effectively, and connect with other valuable industry resources.
Alanna at The Distinguished Guest has been an invaluable resource while setting up my first vacation rental.  I recently bought...

Robert Howell

Vacation Rental & Boutique Hotel Supplies
5
2020-11-01T08:47:41-08:00

Robert Howell

Alanna at The Distinguished Guest has been an invaluable resource while setting up my first vacation rental.  I recently bought a house in Hilton Head Island and knew nothing about what it takes to be a successful vacation rental.  Alanna has always been willing to lend a helping hand and responds quickly to all of my many questions!  If you're looking to set up a new vacation rental or refresh an existing rental, I would highly recommend contacting Alanna to help out.  She provides a 5 star experience!
Regardless if you are new to the industry or have more than a decade of being a vacation rental host,...

Celine Girard

Vacation Rental & Boutique Hotel Supplies
5
2021-08-30T08:38:31-07:00

Celine Girard

Regardless if you are new to the industry or have more than a decade of being a vacation rental host, this course is for you! The course covers a lot of information, delivered in easy to follow modules with a clear, logical and effective structure. Equipped with downloadable workbooks, checklists and resources; I am now confident and ready to be the best host possible for my guests.
Alanna Schroeder’s common sense approach, level headed ideas, and years of practical experience all come together in her excellent course on STR...

David Boe

Vacation Rental & Boutique Hotel Supplies
5
2021-09-03T08:09:53-07:00

David Boe

Alanna Schroeder’s common sense approach, level headed ideas, and years of practical experience all come together in her excellent course on STR hosting. Every page yields valuable insights, which are thoughtfully presented with clarity and purpose. A terrific resource.
Alanna's online, self-directed short term vacation rental course is THE one you want to take if you are serious about...

CL Reed

Vacation Rental & Boutique Hotel Supplies
5
2021-09-07T09:59:48-07:00

CL Reed

Alanna's online, self-directed short term vacation rental course is THE one you want to take if you are serious about getting into the short term vacation rental game!  This course will take you step-by-step from the initial thought of why you should get involved in short term vacation renting to every possible aspect of operating, maintaining and protecting your investment.  Additionally, you will learn some of Hospitality's Best Business Practices along the way. I highly recommend this course for Beginners and Intermediates to learn much information in one succinct setting.  If you have been operating short term vacation rentals for some time and consider yourself to be at the Expert level, you should take this as a refresher/stay relevant course, as there are many gold nuggets to support you in enhancing your method of operation.
5
5
Vacation Rental & Boutique Hotel Supplies