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Return

RETURNS
The Distinguished Guest will gladly accept returns of unused and undamaged merchandise for a full refund within 30 days. Shipping charges are non-refundable with the exception of damaged or defective merchandise.

RETURN AN ITEM
1. Contact us at orders@thedistinguishedguest.com
2. Repack the item securely along with the packing slip
3. Return the item via an insured carrier (FedEx, UPS or USPS). All returns must be prepaid, we do not accept COD.

SHIPPING
We are committed to shipping most US orders to arrive within 7-10 business days. Items shipped to Hawaii and Alaska are delivered via USPS. Some oversized or heavy items cannot ship outside the continental US. Please contact us at ​info@thedistinguishedguest.com​​ for additional information. International shipping will be considered, please contact us at info@thedistinguishedguest.com for additional charges and questions regarding international shipping.

Client Love

Alanna has been my go-to person as I've navigated the learning curves of running my vacation rental businesses.  She helped...

Cathy Scott

Vacation Rental & Boutique Hotel Supplies
5
2016-05-03T18:24:44-07:00

Cathy Scott

Alanna has been my go-to person as I've navigated the learning curves of running my vacation rental businesses.  She helped me re-brand my properties, market them effectively, and connect with other valuable industry resources.
Alanna at The Distinguished Guest has been an invaluable resource while setting up my first vacation rental.  I recently bought...

Robert Howell

Vacation Rental & Boutique Hotel Supplies
5
2020-11-01T08:47:41-08:00

Robert Howell

Alanna at The Distinguished Guest has been an invaluable resource while setting up my first vacation rental.  I recently bought a house in Hilton Head Island and knew nothing about what it takes to be a successful vacation rental.  Alanna has always been willing to lend a helping hand and responds quickly to all of my many questions!  If you're looking to set up a new vacation rental or refresh an existing rental, I would highly recommend contacting Alanna to help out.  She provides a 5 star experience!
5
2
Vacation Rental & Boutique Hotel Supplies